Privacy Policy

We at Chrona respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us.

Information We Collect

Contact Form: When you fill out our contact form, we collect basic personal information such as your name, email address, phone number, and any message you choose to provide.

WhatsApp Communication: If you contact us via WhatsApp, we collect your phone number and any information you share in the conversation.

Order Requests: When you submit an order request for in-stock or pre-order watches, we collect your contact details and delivery information to process your request.

Important Note: Chrona does not collect or process payment information through our website.

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide customer support.

• Communicate with you about Chrona products, services, and updates.

• Confirm availability and manage in-stock and pre-order requests.

• Improve our website and customer experience.

How We Protect Your Information

We take reasonable measures to keep your information secure and prevent unauthorized access, disclosure, or misuse. However, please note that no method of online transmission or storage is completely secure.

Sharing of Information

• We do not sell, rent, or trade your personal information.

• We may share information only when required by law or to protect our rights.

• Information may be shared with trusted partners (e.g., shipping carriers, communication services) solely for the purpose of fulfilling your order.

Third-Party Services

• WhatsApp: Communication through WhatsApp is subject to WhatsApp’s own privacy practices.

• Website Hosting & Tools: Our website may use third-party services (e.g., hosting providers, analytics tools) that have their own privacy policies.

Your Rights

You have the right to request access, correction, or deletion of your personal information. To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy, please reach out via our online contact form.